Refund Policy

Refund Policy:

At Pharma Vibrance LLP, we strive for your complete satisfaction with every purchase. If for any reason you are not satisfied, you may request a refund within 7 days of the original purchase date, subject to the following conditions:

Eligibility: To qualify for a refund, the item must be unused, in its original packaging, and in the same condition as when received. Items that have been used or are not in their original condition are not eligible for a refund.

Return Process: To initiate a refund, please contact our customer service team at [email protected] with your order number and reason for return. You will receive instructions on how to return the item. Note that you are responsible for return shipping costs unless the return is due to an error on our part.

Refund Processing: Upon receipt and verification of the returned item's eligibility for a refund, we will process the refund to the original payment method within 15 business days.

Damaged or Defective Items: If you receive a damaged or defective item, contact us immediately for assistance. We will work with you to resolve the issue promptly, including providing a replacement or issuing a refund if necessary.

Exclusions: Certain items, such as perishable goods, personalized items, and gift cards, are not eligible for refunds.

For inquiries about our Refund Policy, please contact us at [email protected].